Raleigh HVAC Repair Reviews

Want to know what past Cool Change Heating and Air Conditioning customers have to say about our HVAC repairs?

Read our Raleigh HVAC repair reviews below!

 

“I love the philosophy of this company…they specialize in repairing your unit. The nicest young man, Jeremy, was here within two hours of my call. There was no heat and I had gone through their wonderful page on things to try before you call. He instantly found the issue, called to locate the part and installed it, explaining every step to me and the quote. I would definitely recommend them to friends.” G white, Raleigh NC

 

JD returned my call almost immediately when my air went out during a hot spell. He was as busy as anyone in the business but went out of his way to be accommodating. I had requested a call from Thumbtack but the service person did not show up.  JD was thorough, professional and informed me of each step of the repair process which was completed promptly and successfully. He and his apprentice Cohl were friendly and most personable. They were respectful of my home and took care to keep the disruption to a minimum.  I would highly recommend JD and Cool Change.  Judith, Raleigh NC

 

Service was impeccable. Gave me options on what to do if i need new unit . courteous and pleasant . thanks again for your great work!  Kristen halpern, Raleigh NC

 

“I had a heating probably at 9pm and you guys promptly answered my call and did an awesome job getting a tech out as fast as possible. You offered to have someone come out at night, but said it would most likely be a problem that couldn’t be addressed until the morning anyways so it saved me a lot of money to have them come out the next day to get it fixed!”

 

JD has serviced my A/C & heating units for the last 3 years and he does a fantastic job.  He is very competent and takes pride in in his work.” Nick Chehreh, Raleigh NC

 

“JD came after hours on a Tuesday night at 7:45 only 30 minutes after I called him. He was very professional and friendly. He had our air conditioning working within minutes! We will definitely use him again and will recommend him to our friends!” Kevin and Debbie Stanley, Raleigh NC

 

“JD and his team are wonderful! Always professional and friendly. Cool Change came out quickly and diagnosed the problem we had with our upstairs AC and fixed it quickly. JD even took the time to help me understand how our non-programmable box worked. Thanks Cool Change! We will definitely call on you again.”  Nancy Karcher

 

“JD was amazing, he came out first thing in the morning. Diagnosed the problem which was low Freon and said my condenser needed cleaning. After giving him the okay for the repairs he got it all done in no time! He did not even mind that I watched and asked questions. If I need anything done in the future I will definitely call him back and will refer his company to my friends!”  Cher Moore

 

“We were very impressed with Cool Change Heating and Air. They were able to come out to our home the same day we called for service, spent plenty of time checking out our older model Rheem (ie – were not rushing through the job), diagnosed and fixed all of its problems. JD and his associate are very professional, competent, answered all of our questions and did a great job. The pricing was also very fair and reasonable. We will not hesitate to contact them again when our old machine needs servicing and/or replacing.”  Laura Hammons

 

“Cool change was an excellent company to deal with. They fixed my air conditioner quickly, even though it was the weekend. I feel like they really cared that I had a well functioning machine that cooled my house. I will definitely call them again with any air conditioning needs.”  Larry Presnell

 

“JD was extremely helpful and very honest. Unlike other repairmen who want to “upsell” me, Cool Change came out, did a complete tune up on my air conditioning unit and did not try and sell me anything, or tell me a part needed to be replaced when it didn’t.”  Ken Plain

 

“Great service! Quick to respond, professional, knowledgeable and friendly. Exactly what I needed from an HVAC repair company in an emergency! Thank you!”  Emmanuelle Munsen

 

“Cool Change is the place to go for your AC and heating needs.  JD was on time and willing to work with an older unit that needed a lot of care.  He took the time needed to get our unit up and running.  He is thorough and professional and explains what work is needed to his clients. He is commited to repairing and maintaining the equipment you own. Don’t let others pressure you into purchasing a new system, call JD first,  for your HVAC service and repairs.”  Anita Neville

 

“I called JD in the middle of the night beacuase my water heater had  a significant leak and my garage was flooding. So he came out to help me as soon as he got the message.I am so grateful because i  was so overwhelmed and scared of the  potential damage that could have happened.” Leigh Eley

 

“Great AC repair job!  And it was nice to get an extra discount off the final bill! Thanks! ~Naomi Lemay, Raleigh, NC”

 

“Our air conditioner broke down on the hottest day of the summer, Cool Change came right away, repaired our AC unit quickly and charged us a fair price. We will definitely use them again!”  ~ John Morris, Raleigh, NC

 

“Great Service!  Came to our home in Wake Forest when they said they would, fixed our AC right the first time, and gave us a discount off of the AC repair.  Works for me!”  ~ Rick Scott, Wake Forest, NC

 

“Would definitely recommend and will use them again for any AC repair and any AC maintenance.”  ~ Evan Nortey, Raleigh, NC

 

“Thank for coming so quickly!  A broken AC is the last thing I had time for this week!  And you’re right, you do have the coolest customers in Raleigh!!!  PS: Thanks for the discount, that was the easiest $25 off I’ve ever received!”  ~ Simone Powell, Wake Forest, NC

 

“Had a great experience with this company. Showed up on time and fixed my problem. Thank you!” ~Mary, Raleigh, NC

 

“I called Thursday night around 5:30 that my AC was out. They were able to schedule me an appointment for 8am the next day. When they arrived it turned out that the coil had a leak which caused the Freon to be 3 lbs low. They were able to come back out on Monday to replace it and get my air working. However Monday night my unit stopped working I called Cool Change at 7am Tuesday morning and they were back at my house at 8:30am that day. Turns out that lightning struck the unit the night before. Cool Change fixed the unit and had it working that same day. I was very impressed by their professionalism and the fact that they didn’t just treat it as a “job” but actually cared about us as people. They were very apologetic they they had to come out again even though it was no fault of there own. I will continue to use Cool Change for all my HVAC needs and will recommend them to everyone I know.”

 

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We’re a family owned HVAC repair company based right here in Raleigh, NC.  

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